Welcome to shopping! To ensure that you can receive your goods quickly and safely, we have formulated the following delivery policies:

  1. Processing time
    Order processing time: All orders will be processed and shipped within 3-30 working days (for handmade products, if there is no stock, there will be a certain production cycle). Please note that processing times may be delayed on weekends and public holidays.
    Order Confirmation: You will receive a confirmation email containing tracking information after the order is processed.
  2. Delivery scope
    Domestic delivery: We provide nationwide delivery services to ensure that you receive your desired products anywhere.
    International delivery: We also provide international delivery services. The specific cost and time may vary depending on the destination country.
  3. Delivery method and time
    Standard delivery: Expected to be delivered within 3-60 working days (for handmade products, there may be a certain production cycle if there is no stock), and the cost is calculated based on the order amount and delivery address.
    Urgent delivery: If you need to expedite delivery, you can choose the expedited service, which is expected to be delivered within 1-3 working days. Urgent delivery incurs additional charges, which will be displayed at checkout.
    Free shipping: For eligible orders (usually orders that reach a certain amount), we offer free standard shipping services.
  4. Delivery fees
    The delivery fee will be automatically calculated based on the total amount of your order and the delivery address, and will be displayed at checkout.
    For international orders, there may be customs duties and import taxes, which are borne by the recipient.
  5. Order tracking
    Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your order on our website or on the website of the delivery service provider.
  6. Delivery issues
    Delay or loss: If your order does not arrive within the expected time, please contact us as soon as possible. We will assist you in contacting the delivery company to ensure that the issue is resolved.
    Address error:
  7. Order cancellation and modification
    If you need to modify or cancel your order, please contact us as soon as possible before the order is shipped. Once the order has been shipped, we cannot cancel or modify it, but you can return it according to our return policy.
    We are committed to providing you with the best shopping experience. If you have any questions or need assistance, please feel free to contact our customer service team at any time. Thank you for your trust and support!